Salem Health Hospitals & Clinics

  • Medical Assistant/Certified MA - WVH Medical Clinic

    Job Locations US-OR-Dallas
    ID 2019-2702
    Medical Assistant
    Position Type
    Full time
    Minimum Salary
    USD $16.80/Hr.
    Maximum Salary
    Work Schedule
    M, W, Th, F: 7 am - 5:30 pm
    Hours Each Week
  • Overview

    Your Team. Your Choice. Choose Salem Health.


    Salem Health does more than provide high quality patient care. It is an organization that commits itself to empowering teams to create, innovate, and dream. We are looking for individuals who can challenge the status quo, raise the bar, and embrace change. 


    At Salem Health, we want trailblazers, self-starters, and creative thinkers to drive improvement in the health care arena where “patient-centered” is more than just words.


    As a Medical Assistant with our medical clinic in Dallas, you will work with the best care providers, the best patients, and the best community partners in healthcare.  You will work at the top of your scope, every day, because our work demands it.  Take pride in your skill, excel in delivery of care, and be part of a multidisciplinary care team that delivers comprehensive, exceptional service with a local touch.  Must have exceptional customer service skills, computer skills, organizational and multi-tasking skills and must maintain familiarity with departmental needs


    Core Functions

    • Greets patient face-to-face in lobby and maintains respect for the patient by remaining discrete with introductions.
    • Escorts patient to a clean exam room that is free of expired items, stocked appropriately and prepped according to the appointment type.
    • Obtains and documents patient’s vital signs and other pertinent information specific to the appointment type.
    • Prepares patient for examination, recognizes changes in patient condition and promptly alerts the provider to any concerning changes in patient status.
    • Assists provider with exams and procedures.
    • Demonstrates current knowledge of limitations regarding scope of practice and communicates to physicians and leadership if a task is not within scope of practice or if training is needed to be proficient.
    • Performs laboratory testing as applicable. Labels all specimens accurately and fills out appropriate lab and pathology requisitions.
    • Accurately documents patient visits, telephone calls, and other encounters in Epic, ensuring other staff and physicians are able to follow the events with certainty.
    • Ensures After Visit Summary is given to each patient.
    • Coordinates the execution of all provider orders per department protocol.
    • Communicates respectfully with co-workers to facilitate continuity of care and maintenance of steady patient progress through the department.
    • Manages clinic related work queues and in-baskets per department standard work.
    • Responsible for ordering office supplies and maintaining inventory in a cost effective manner.
    • Verifies patient’s insurance and acquires necessary prior insurance authorizations. Obtains accurate information for the required criteria for each individualized insurance plan to meet requirements and avoid patient denials. 
    • Able to schedule follow-up appointments and provide coverage for Intake Coordinator/Reception desk as needed.
    • Perform a variety of clerical tasks including filing, copying, and faxing, scanning documents and sorting mail.
    • Responsible for requesting records from outside offices and processing records to be available, accurate, and complete prior to the patient’s appointment.
    • Answer a multi-line telephone and respond promptly to phone messages. Routes incoming calls correctly and in a timely fashion.
    • Responsible for maintaining clean exam rooms at all times and for assuring no items in the clinic are expired, including items in exam rooms and in storage rooms.
    • Responsible for managing equipment that needs sterile processing; including following all steps in the standard work, inventory of all parts sent for cleaning and inspecting items for appropriate packaging when picking up equipment from Sterile Processing.
    • Accurately assigns facility charges on patient encounters for services provided.

    You may be an ideal fit if you:

    • Have completed an accredited medical assisting program and hold national CMA certification.
    • Are passionate about patient care, are a driven by opportunity to improve, and thrive in a fast-paced environment.


    As a leader in the local industry, Salem Health offers a generous total rewards package, an empowering culture, and a commitment to the development and growth of our in-house talent. Our work is grounded in respect for people and continuous improvement and we invite you to partner with us to further our mission.


    Salem Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.


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